It is assumed that horses have a strong herd instinct that cannot be suppressed by any form of social support from humans. The aim of this study was to assess the behaviour and heart rate parameters of horses that received various forms of human support during short-term social isolation. The research material consisted of 12 clinically healthy recreational warmblood mares and geldings. The test was carried out four times. The research test consisted of two parts, which began in the presence of accompanying horses and under conditions of social isolation, with and without support provided by a human (types of contact: tactile, vocal, tactile and vocal). Behavioural observations were carried out on a five-point scale, and the heart rate parameters were measured using Polar ELECTRO OY Kempele (Finland) measuring devices (Polar H9 type) and Polar Ignite2 receivers. Data analysis was carried out using the Polar Flowsync application coupled with the Polar Flow service. It was concluded that social support provided by humans in tactile, vocal, or tactile and vocal forms during the isolation of horses from the herd does not have very significant effects, especially in mares. The geldings respond much more favourably than the mares. In addition, at this point in the research, it can be suggested that vocal support may have the best effects. The more emotionally balanced the horses are, the more pronounced these effects should be.